Pottery Barn credit card Login

Video demonstration and instructions on how to use the Pottery Barn Credit Card Login:

Guide to accessing your Pottery Barn Credit Card Login:

1. On your Web browser, type in this URL: http://www.potterybarn.com/customer-service/credit-card.html.

2. Once you are on the homepage, look for the 'Manage Account' icon on the right side of the page. Click on this icon.

3. A pop-up window will appear on your screen. On the left side, you will see the login area.

4. Enter your User name and your Password in the appropriate fields. Click 'Sign in' when you are done.

5. Follow the next onscreen instructions to complete your login process.


 

How to reset your account password:

1. On your Web browser, make sure you are on the homepage (http://www.potterybarn.com/customer-service/credit-card.html).

2. Click on the 'Manage account' icon on the right side of the page.

3. A pop-up window will appear on your screen. Click on the link that says 'Forgot your password?", found on the left side of the page right under the Password field.

4. You will be redirected to the password reset area. You will need to verify your User name, your Social Security Number (alternate forms of ID are also allowed), and your date of birth. After you have provided the information, click on the 'Continue' icon.

5. Follow the next onscreen instructions to complete your password reset.


Contact customer support for Pottery Barn Credit Card:

Phone Support

Customer Care - 1-866-234-2029
TTY - 1-800-695-1788


Mailing Address

Comenity Bank
PO Box 182273
Columbus, OH 43218-2273

 

Please check back regularly to see any updates or changes to the login procedure.